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Ordering
Fill out our quote request form. To provide an accurate quote, we'll need the product, your logo or design, and the quantity. The stitch count or print details in your logo determine decoration costs, so we can't finalise pricing without it.
Submit a quote request with your product choice, logo, and quantities. Browse our supplier catalogue to find what suits your needs, then include those details in the form. Your dedicated sales manager will take it from there.
As a distributor, we offer access to a wide range of supplier products. This lets you browse the full range while we manage the quoting, decoration (embroidery or printing), and delivery process. It ensures every order is handled correctly and personalised to your brand.
Yes, as long as the total order meets the supplier's minimum order quantity (MOQ). You can often mix colours of the same product within one order. We'll confirm what's possible when we quote.
Yes, most promotional products have supplier minimums, usually around 50–100 units, depending on the product. We'll confirm the exact MOQ when we provide your quote. Small orders are sometimes possible, so it's always worth asking.
Samples
Yes. We can provide either a digital mock-up (complimentary) or a physical sample for an additional fee. This ensures you're happy with the product and logo placement before production begins.
Digital mock-ups are complimentary. Physical samples are available for an additional fee, usually $70–$100 + GST including freight. This gives you full confidence in the product and logo placement before committing to a bulk run.
Shipping & Delivery
Standard lead time is 3–4 weeks for locally stocked products. Fully custom-made products from overseas can take up to 12 weeks. If you need something urgently, let us know, rush orders may be possible depending on stock and production availability.
Yes, we deliver to all major cities and regional areas across Australia. Shipping costs will be included in your quote upfront so there are no surprises.
Our primary service area is Australia and New Zealand. International shipping can sometimes be arranged, contact us directly to discuss your requirements.

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